Shipping & Cost

Is it really safe for the puppy?

We frequently receive numerous inquiries regarding the puppy shipping process—individuals often express concerns about its safety and the logistics involved.

Will the puppy feel scared?

How lengthy is the duration?

Won’t the prolonged period in a crate be challenging for the puppy?

Here’s our comprehensive explanation of the shipping procedure to alleviate concerns and provide a clearer understanding of acquiring a puppy.

Transporting a Puppy Is Highly Secure: Detailed Information Below.

 

Step by step procedure for getting a puppy

I) If you’re considering purchasing a puppy,

II) Visit our website and head to the “Available Puppies” page, where a comprehensive list of our current puppies is provided. Express your interest in a particular puppy using the contact form. You can locate the contact form by clicking the “Buy Now” button on the available Puppies page.

III) Upon receiving your inquiry, one of our agents will contact you within a maximum of 24 hours to acknowledge your inquiry. If you decide to make an immediate purchase, we will furnish you with a Bill of Sales Contract and a Transfer of Ownership document.

IV) Within one business day of receiving your payment, we will confirm your order, process all necessary paperwork, arrange for our licensed veterinarian to conduct a final routine check-up on your puppy, and schedule the flight for either Monday, Wednesday, or Friday (Feel free to specify your preferred day).

V) Once the flight is scheduled, we will provide you with comprehensive details, including the flight number, departure and arrival dates and times, and all necessary information for receiving the puppy upon arrival.

VI) Within 24 hours of takeoff, our team will make a follow-up call to ensure the safe arrival of your puppy and to confirm that you have taken possession.

VII) As a standard procedure, remember to promptly take your puppy to your veterinarian for a routine arrival health check-up within 48 hours of arrival.

Shipping Procedures

Shipping a puppy to a new destination might initially seem distressing, but in reality, we believe it poses more of a challenge for us than the puppy(s). Drawing from years of shipping experience, we can affirm that all the pups receive exceptional care throughout the journey. It’s essential to understand that the airlines, wary of potential legal repercussions and customer dissatisfaction, take utmost care in handling the puppies. Importantly, the puppies don’t travel alone; they are accompanied by an agent, often referred to as a Puppy Nanny, who ensures their well-being by providing food, clean water, and other comforts during the flight until the puppy reaches its destination.

The average flight duration ranges from 4 to 6 hours. We meticulously track flights, staying informed about any delays or layovers, and provide you with precise departure and arrival times.

Puppies typically arrive on the same day as they are sent, usually within a few hours. We prepare a comfortable crate with a fluffy bed of shredded newspapers and a blanket imbued with the mother’s scent for the puppy/puppies to nestle in. Additionally, we include a pig’s ear chew (a favorite) and a toy or sock with our scent to help the pup feel secure.

Choosing to ship is often a practical option as we strive to find suitable homes for our puppies, even if they are not within a convenient driving distance. The common query, ‘Is flying a puppy safe?’ is understandable and frequently asked. Rest assured, we wouldn’t opt for it if it weren’t.

Upon inquiring with the shipping company agents during our initial attempts to transport a puppy several years ago, we received a reassuring response: “When we book a flight for a puppy, it is only on safe and approved Airlines that have pet-safe programs following USDA guidelines.” The puppy shares the same air as the pilot flying the plane, and there is dedicated care on board and off the plane until the delivery is completed.

When arranging flights for our pets, we always prioritize finding the most direct route, similar to how you would for your own travel plans. Our puppies consistently arrive safely and in good condition at their new homes. The sentiment is reinforced by the observation that “flying a puppy on a 2-6 hour flight is better and more comfortable than driving with the puppy for 4 hours or more.” This confidence is rooted in our belief in their professionalism, ensuring the safe delivery of the puppy.

Cost of shipping:

Safety your puppy is our top priority, all our puppies have been delivered safely. We have the right to delay the delivery date if it risks a puppy’s health to delivery earlier. Shipping to the whole of United States, Canada and United Kingdom are available but may cost slightly more. Our average shipping rate is from $ (350-400) / puppy.

  • A pets vet Specialist will first look to see where the closest airport is to ship your puppy. (We only ship puppies via airlines that implement a Pet Safe Program)
  • After choosing an airport, we will begin coordinating all schedules & considerations between you and us.
  • We will then book your flight and send you an email itinerary of all of the times, flights, schedules & your pick up location.
  • The day of your puppy’s journey, we will take him/her with all facility and transport him/her to the airport.
  • Once all of the paperwork is filled out and your puppy is checked in at the airport, you will receive an email and/or phone call letting you know how everything is going.
  • During the day of the flight, we will continually be updating you on the progress of the flight schedules until your puppy arrives safely in your arms.
en_GBEnglish (UK)